Terms & Conditions

Section1: Booking

Places on courses can only be guaranteed if the payment/deposit has been received.

All practical courses must be booked in advance and deposit paid at the time of booking in full. All funds paid are non-refundable and non-exchangeable. Once you pay the deposit then your tutor will give you payment details so that you can pay the outstanding amount at least 2 weeks prior to the course date. Please note that ALL DEPOSITS ARE NON REFUNDABLE AND NON EXCHANGEABLE.

On days when there is only one booking students will be contacted and will therefore be responsible for their own clients/ models to work on and demonstrate the practical skills during the course.

Inspire therapy training reserves the right to decline applicants for valid reasons.

Prices can be altered at any time to reflect costs of training however Inspire will always remain competitively priced. Old prices will only be honoured at the discretion of Head Office. Discounts are only honoured at the time of the promotion, past discounts found online will not be accepted. Please contact your tutor to ask about any current offers, ALL discounts applicable will be on the homepage. We are not responsible for old pages being found online.

The prices shown on the website at the time of booking are the prices you will be charged. We cannot be responsible for the incorrect prices put out on the internet by tutors past or present, therefore the prices on the Inspire website alone are the prices we will honour. Prices can be altered at anytime.

We are not responsible for any emails that you do not read on time which relate to your course, changes or cancellations. If you are undergoing a distance learning diploma you should receive an acknowledgement email when you send in work, then wait no longer than 7 to 10 working days to receive your feedback and further units. If you do not hear from your Inspire rep them please email tutors@Inspiretherapytraining.com and we can re send any emails you didn’t receive. We will not be held responsible for students not receiving work and not contacting us about this issue. Once a year Inspire Head Office will close for Annual leave to update the website, manuals, and for training. This will not impact on your home study training and work will be assessed and returned with feedback within the allocated time above.

According to the distance selling regulations 2000 you have the right to a 14 day cooling off period where during the first 7 days after booking a course you have an unconditional right to cancel. This is to be notified to us in writing.

If you have requested in-house training then you will negotiate travel expenses with your chosen tutor. It is a contract between the tutor and student and is not connected to Inspire Therapy Training.

Tutors can and do move address, but your tutor will notify you of any changes to your training or venue.  If for any reason the tutors new address is too far for you to travel you will be offered alternative training at the nearest tutor to you.

You are booking a course with a freelance tutor who is neither paid by nor employed by Inspire Therapy Training. We are acting as booking agents for that tutor. We ensure our tutors are suitably qualified and carry the appropriate insurance to practise as therapists and tutors. We do spot visits of the tutors and receive feedback after training. We are not responsible for any actions during the training day that result in a claim against the tutor either in their actions, negligence or use of products. It is a legal requirement that all students and models are patch tested up to 48hours prior to attending any course in lash and brow tinting, lash extensions, lash perming. Failure to do so could result in serious harm or injury. In any event where a claim is raised it will be against the tutor who will release to you their insurance policy details in the first instance.

Home Study Bookings

Home study diplomas are to be conducted in your own time and each course has a maximum length of study.

Anatomy & Physiology – 12 months

Crystal and Colour Therapy – 12 months

Aromatherapy full course, and reflexology full course – 24 months

Aromatherapy and reflexology both without A&P – 12 months.

The start date is taken from the initial payment date. Any students wishing to terminate their training will do so at their choice, no refund will be given and re starting a course will result in the fee being paid again.

All home study diplomas are subject to a non refundable and non exchangeable policy. It is not the responsibility of your tutor to contact you with regards to your home study work, we will not remind you of the time allocation left and once this time is up your contract with Inspire will be terminated. In the event of your course ending prior to unit completion then a £20 charge per outstanding unit can be made to extend your study time. All units outstanding to be paid for upfront and a time limit of two units per month allocated. This decision to extend your studies must be made within two weeks of your course time ending.

When you book on a distance learning diploma with a practical element you would naturally go to your nearest centre. Please be aware that our tutors are freelance and may not be working with Inspire at the time you need to do your practical element, you will then need to travel to again your nearest location which maybe a little further.

All courses are non refundable and non exchangeable. If you book on multiple home study courses the date for completion will be at the same time. For example if you book colour and crystal therapy you will have 12 months to complete. If you book colour therapy and aromatherapy with A&P, you have 12 months to complete the colour therapy and 24 months in total to do the aromatherapy.

If you plan to do voluntary work with our diplomas please check with your organisation that it is what they need for their insurance purposes. We cannot be held responsible for anyone who doesnt research their training needs thoroughly enough.

** Plagiarism ** Inspire Therapy Training will not pass nor certify work which is not the students own. Procedures are in place and we will not accept work copied off the internet. Any student that does this will not receive the next units until work is sent in their own words. We have the right to withhold certification and use verbal questions via telephone should we suspect this to be the case.

Please note: You will be sent unit one and unit two first of all. Please send in your completed unit 1 as soon as it is complete. You then have unit two to be working on. When we send you unit 1 feedback we will attach unit 3. This will continue as long as the time allowed permits. We will stop sending work once the allocated time is up. You are purchasing a tutor led diploma with guidance and support via email. You are not purchasing individual units in your chosen subject, nor will you receive the outstanding units once your time is lapsed. If you require additional time to complete this diploma then this can be negotiated in line with the terms and conditions.

Section 2: Cancelling

1. All courses must be booked in advance and paid at the time of booking in full. All funds paid are non refundable and non exchangeable. Some venues will accept a deposit. Where the venue allows you maybe able to pay a deposit, this fee will be stated on the bookings page. If you pay the deposit then your tutor will give you payment details so that you can pay the outstanding amount at least 2 weeks prior to the course date. Please note that ALL DEPOSITS ARE NON REFUNDABLE AND NON EXCHANGEABLE. All funds paid are non refundable and non exchangeable under any circumstances

All PAYMENTS are strictly non refundable and non transferable. If you cannot attend a training day then you must give us advance notification of 72 hours.

Where at least 72 hours notice is given :- In cases such as this you will not receive a refund, however you will be offered the option to reschedule your training. In this instance a £30 administration fee is charged PER DAYS TRAINING CANCELLED & RESCHEDULED (this is £30 for each calendar date cancelled regardless of the amount of hours planned for that date) This admin fee is to reproduce a new certificate for you with your new training date.

Where less than 72 hours notice is given:- Please note that you will lose your course fee and training days if you do not give 72 hours notice. You will appreciate that late notification will leave our tutor with vacant diary dates that cannot be immediately filled.

In exceptional circumstances, and at the discretion of the course tutor, certain late cancellation notices will not result in the loss of course fees. Examples of such circumstances include medical reasons but we insist that a doctor’s letter is presented to us before we reserve a future training date. In any event, an administration fee of £30 will be charged for each cancelled and rescheduled training days, again this is to reproduce a certificate.

Note: We regret that the above discretionary exceptional circumstances can only be applied once. If subsequent planned course dates are again cancelled we reserve the right to retain all monies paid regardless of the amount of prior notice given.

If the above is applied and you are working on a reflexology or aromatherapy course and your practical day or assessment is cancelled by you then you will have to pay £80 per day to have your practical training date, and £40 for your half day assessment directly to your tutor 2 weeks prior to your first training date and this will be subject to the same terms and conditions of cancelling as above.

Upon cancellation and rescheduling of any course and you are given another opportunity to attend you have one month in order to complete this course of study or else the fee is lost.

Once you have received your home study units and you decide to terminate your training you are not entitled to a refund.

If a tutor cancels for any reason, illness, bereavement etc they will notify you as soon as they are aware of the need to cancel. They will reschedule your training as soon as possible to accommodate your requirements and theirs.

Section 3: At the Venues and on the training day

If students do not attend on the day of the course, or they are unreasonably late they shall lose the full course fee. Subject to terms. Tutors reserve the right to refuse to teach any student who is rudely late to their training session at the start or in returning from lunch.

Inspire Therapy Training takes no responsibilities for any valuables or possessions or vehicles whilst you are on our premises.

All students must act and behave appropriately and not undertake any act that would bring dishonour to the Inspire Therapy Training, as this could result in the student being asked to leave the training session with loss of fee.

The students must be dressed appropriately for ALL courses, we do not expect you to wear a therapy uniform, but be clean, presentable, nails natural and short, remove all jewellery except wedding bands.

Hair must be tied away from the face. Nails for massage need to be short and clean from varnish. If nails are too long expect your tutor to ask you to file or cut them short and be prepared to do so to take part in this course.

Children are not allowed at the training venues.

Food will not be provided for at the training sessions so please provide a packed lunch.

Refreshments will be provided – tea, coffee, water

Mobile phones must be switched off in the training rooms at all times.

As part our service to provide excellent customer service we operate an equal opportunities policy. Students will not experience discrimination on any counts. Inspire Therapy Training will not tolerate abuse Physical or verbal abuse to any trainer at any time. Nor will we tolerate any sexism, ageism or racism or any type of discrimination of any sorts. .

Any student at anytime may bring their own model to practise on.

Tutors at Inspire will not tolerate any bullying on their courses between students.

Inspire Therapy Training operates a non-smoking policy.

All student and client information is kept confidential.

Section 5: Complaints

If you have a complaint about any aspect of your training please contact your tutor in the first instance. Your tutor is a freelance agent and Inspire Therapy Training take their bookings. Please also be aware that upon booking you are agreeing to a training session with a freelance tutor who is neither employed by nor paid by Inspire Therapy Training. All the tutors are self employed and as such work for themselves. Inspire Therapy training is the booking agent for the tutors involved. Any complaint regarding the quality of training/venue will be rectified promptly with our help however the final outcome is at the discretion of your tutor. Any refund is at the discretion of the tutor less the deposit paid. Any correspondence regarding the training/venue should be taken up directly with your tutor. Issues around the manual to be referred to the above email address.

Section 6: Copyright

Inspire Therapy Training reserves the rights in the design, text, graphics, images and course material, handouts and website. All materials, handouts, workbooks and other literature supplied by Inspire Therapy Training must not be copied or used in any way. All materials are copyright to Inspire and MUST NOT be reproduced in any form. Some images for the website have been purchased from a stock company so they hold the copyright. Taking an image from the stie which is owned by a stock company is breaching copyright laws. Theft of intellectual property is taken very seriously. Please do not copy any of the information. Stock companies are embedding images with codes that their spy bots can seek and find online, anyone found using images that they do not hold the license for will be sent settlement demands and perhaps taken to court. Inspire Therapy Training hold the license to ALL the images within the site. YOU do not.

Inspire Massage & Beauty Training reserves the right to change the course contents, materials, tutors, training dates/days, price, venue and course requirements at any time without prior notice.

Section 7: Certification

If your tutor does not have your certificate ready for you on the day then we will send it directly to your allocated address from Head Office. We allow 7 to 10 working days for this. Your certificate will be sent much faster if you complete the booking form attached to your confirmation email.

Certificates can be replaced. There is a fee of £30 per certificate to cover the cost of reprinting, postage and searching for the student database for information. Payment is made at the time or ordering your certificate. Certificates will say “duplicate” on them. This is for all certificates both massage, holistic, beauty and reiki.

Section 8: Returning

We invite students who are not 100% confident after the course and have therefore not passed on the day to come and join the next course in the same subject at no charge. Please note this is only available within one month after the date of the first course, after one month students shall need to repay the full course fee. If the student fails to show competence on the second day they will need to pay per day for a tutors additional tuition, the fee is at the discretion of the tutor. Tutors also have the option to ask students to complete a written, oral exam and case studies. This is at their discretion and is to keep standards high. If students pass on the day and would like refresher sessions with a tutor it is at the discretion of that tutor as to the price per hour they will charge.

Section 9: Insurance and Accreditation

If you are insured currently please make it your responsibility to check with your insurance provider if they will insure our intensive fast track courses. We are accredited by external agencies who will cover our courses, other insurance companies will also, but please double check your own insurance.

We are accredited by The Beautyguild, ABT, IPTI and Professional beauty direct. Note that not all courses are accredited by all agencies. On each subject page it will state who that course is accredited by. Of course there are other insurance companies who will accept our courses and please view our accreditations page for even more. Please ask your tutor if they are a member of the Guild of Therapy Lecturers.